Privacy Policy

Last Updated: 02-03-2026

Welcome to QwikFIX (“Company”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information when you access our website, mobile application, and services.

By using QwikFIX, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect:

Full Name
Mobile Number
Email Address
Residential Address
Service Address
Profile Photo (optional)
Government-issued ID (for service partners)
Bank details (for service partner payouts)

1.2 Service Information

Service booking history
Entry and exit time logs
Communication records
Ratings and reviews

1.3 Location Data

Real-time location of on-duty service partners
Service address location
(Location tracking is used strictly for safety, service accuracy, and fraud prevention.)

1.4 Payment Information

Transaction details
Billing records
(Payment processing is handled through secure third-party payment gateways.)

1.5 Device & Usage Data

IP address
Device type
Browser type
Usage patterns

2. How We Use Your Information

We use your data to:

Provide and manage services
Match customers with verified service partners
Verify identity and ensure platform safety
Maintain service records and logs
Process payments and commissions
Prevent fraud, fake billing, and misconduct
Improve user experience
Comply with legal obligations

3. Partner Verification & Safety

For maintaining a safe ecosystem:

Service partners undergo identity verification (KYC).
Entry and exit time logs may be recorded.
Service history is maintained for accountability.

This helps protect both customers and professionals.

4. Data Sharing

We do not sell personal information.

We may share data only with:

Verified service partners (for service fulfillment)
Payment processing partners
Legal authorities when required by law
Technical service providers assisting platform operations

All third parties are required to maintain confidentiality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure.

However, no digital platform can guarantee absolute security.

6. Data Retention

We retain user data for as long as necessary to:

Provide services
Maintain service records
Comply with legal requirements
Resolve disputes

7. Your Rights

You may request:

Access to your personal data
Correction of inaccurate information
Deletion of your account (subject to legal requirements)

Requests can be made via the contact details below.

8. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember user preferences

Users may disable cookies through browser settings.

9. Children’s Privacy

QwikFIX services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions regarding this Privacy Policy, contact us at:

Email: qwikfix.services@gmail.com
Company Name: QwikFIX
Location: India